Compass Group Hourly Associate Benefits: Your Simple 2026 Guide

Compass Group offers hourly associates strong benefits through the Team Member Summary Plan Description. You find medical, dental, vision, life insurance, and more in this SPD. Non-union workers averaging 30+ hours weekly qualify. The uploaded 2016 GOLD document shows core rules that guide 2026 coverage.

Who Qualifies for Benefits

Full-time hourly associates start benefits first day of month after two months service. You complete one-month orientation first. Service Contract Act sites and Hawaii locations activate after one month. Google associates qualify after hire month. Union workers check Collective Bargaining Agreements.

Measurement periods track your average hours over 12 months. Paid hours count: work time, vacation, holidays, illness, jury duty, military leave. Stability periods lock in eligibility. You cover yourself, spouse, children under 26, or disabled kids over 26. Parents and grandparents never qualify.

Medical Plans Breakdown

Compass provides Bronze Plus, Silver Plus, Gold Plus plans through Aetna, BCBSNC, or UnitedHealthcare. You pick based on deductibles and copays. Preventive care covers 100% in-network. Teladoc doctors help 24/7 for $10.

PlanDeductible (Individual/Family)Out-of-Pocket Max (Individual/Family)PCP CopayCoinsurance (Plan Pays)
Bronze Plus$3,000/$6,000$5,500/$11,000After deductible60%[1]
Silver Plus$1,000/$2,000$5,000/$10,000$3070%
Gold Plus$500/$1,000$3,000/$6,000$2080%

Out-of-Area plans match these for remote spots. Pre-certify inpatient stays. Maternity, mental health, substance abuse follow same rules.

Enroll Step by Step

You enroll at www.altogethergreat.com/rewards by eligibility date. Annual Enrollment happens in January. Pick self, spouse, children, or family coverage. Pre-tax dollars save on medical, dental, vision. Post-tax pays spouse life, LTD.

Miss deadline? System assigns $10,000 basic life only. Qualifying events like marriage let you change mid-year. Tobacco users pay extra. Spouses with employer plans add surcharges. Puerto Rico uses post-tax only.

Coverage You Get

Hospital stays cover after deductible. Surgery pays coinsurance. Urgent care costs copays in Silver/Gold. ER matches in/out-network. Allergy shots and chiropractors follow office rules. Newborn care includes delivery charges.

Life insurance starts basic at $10,000. Add supplemental, spouse, child options. Disability protects income short and long term. FSAs save on healthcare, daycare. Commuter benefits cover transit.

Costs and Deductions Work

Pre-tax cuts your taxable pay. Deductions hit bi-weekly. Miss a pay? Next one jumps 1.5 times until caught up. Out-of-pocket caps stop extra costs yearly. R&C limits out-of-network bills.

Contacts Table

Reach help fast with these numbers.

Contact TypePhone NumberHoursUse For
Benefits Dept877-311-4747Mon-Fri 7:30am-6pm ESTEnrollment, questions[1]
Emailbenefitsdepartment@compass-usa.comAnytimePlan changes
One HR1-877-311-HRHRBusiness hoursPayroll, general

Check deductions on ess.compassassociate.com paystubs.

8 Common Questions

Who qualifies for Compass hourly benefits?
Non-union associates average 30+ hours weekly. You start after two months plus orientation.

What medical plans does Compass offer?
Bronze, Silver, Gold Plus through Aetna, BCBSNC, UHC. Pick by deductible needs.

When do benefits start?
First of month after eligibility service. Enroll by that date.

How do I enroll?
Go to altogethergreat.com/rewards. Pick options online or call 877-311-4747.

What if I miss enrollment?
Get default $10K life only. Wait for next Annual Enrollment.

Do tobacco users pay more?
Yes, surcharges hit medical premiums if you use within two weeks of enrollment.

Can I cover my spouse?
Yes, unless they have employer coverage—then surcharge applies.

What ends coverage?
Job loss, ineligibility hours, unpaid premiums, or plan changes.

Verify details yearly. Plans update. Call Benefits with personnel number ready. Enroll now for full protection.

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